Security Operations Technology Manager

Location: Negotiable (Remote) Our Global Protective Services Integrated Technology team is seeking a highly skilled Security Technology Subject Matter Expert (SME) to serve as the primary U.S. lead for Genetec and to provide expert support for global technology and compliance initiatives. The Security Operations Technology Manager is responsible for overseeing the performance, configuration, and lifecycle of our global CCTV technologies (Genetec), supporting electronic access control platforms, and advising project and operational teams on support, standards, compliance, and best-practice implementations. The ideal candidate brings deep technical expertise in Genetec, strong experience in enterprise access control. Key Responsibilities: Serve as the primary U.S. SME for Genetec Omni-cast and enterprise IP‑camera solutions, responsible for system integrity, configuration standards, support for troubleshooting, and lifecycle governance. Provide expert guidance on Access Control technologies, particularly Ccure Partner with global and regional stakeholders to ensure technology compliance, alignment with standards, and consistency across all locations. Advise project managers, integrators, and operational teams on system design, hardware specifications, approved configurations, and installation procedures. Work directly with vendors and integrators to maintain compliance with current standards and alignment with the future technology roadmap. Support the Security Operations Centre (SOC) in understanding, operating, and optimizing security technology platforms. Assist in maintaining and updating global security technology standards, procedures, and training materials. Provide escalation support for high-impact incidents and support recovery efforts, including occasional work outside normal hours as required. Contribute to ongoing improvement initiatives, including system upgrades, integrations, compliance audits, and new technology evaluations. Professional Growth & Development This position offers significant opportunities to deepen expertise in global security technologies and to contribute to the ongoing advancement of our enterprise security environment. Team members benefit from a wide range of formal and informal training, including classroom, online, and hands-on learning with global colleagues and industry-leading technology partners. Other Requirements: Ability to work outside standard hours, including weekends or holidays, when system incidents or recovery efforts require Basic Qualifications: Minimum of 5 years' experience with Genetec Omni cast or comparable enterprise video management systems Minimum of 5 years' experience with Microsoft Office Suite (Word, Excel, PowerPoint) Preferred Skills Strong understanding of IP-based CCTV (Axis or similar), including installation and configuration Bachelor's degree in Security Systems, Information Technology, Electrical Engineering, Computer Science, or related field Hands-on installation and configuration experience with Software House/HID access control hardware (readers, locks, panels, cabling, etc.) Experience administering CCure 9000, including system configuration, troubleshooting, and database management Software House CCure 9000 Level 2 certification (Level 3/4 preferred) Ability to influence stakeholders and build trust across technical and non-technical teams Excellent customer service and the ability to manage priorities in dynamic environments Experience supporting complex security ecosystems across multinational environments ASIS CPP or PSP certification CISSP certification or similar cybersecurity qualification Familiarity with ISO 27001 Controls and Risk Management Framework Demonstrated ability to support and drive organizational change Professional Skills: Excellent written and verbal communication skills Strong organizational, analytical, and problem-solving skills Ability to work independently and as part of a global team High level of integrity and ability to protect confidential information Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/15/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $94,400 to $224,600 Cleveland $87,400 to $179,700 Colorado $94,400 to $194,100 District of Columbia $100,500 to $206,700 Illinois $87,400 to $194,100 Maine $80,400 to $165,300 Maryland $94,400 to $194,100 Massachusetts $94,400 to $206,700 Minnesota $94,400 to $194,100 New York $87,400 to $224,600 New Jersey $100,500 to $224,600 Virginia $87,400 to $206,700 Washington $100,500 to $206,700 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.