Global Security Operations Center Operator

*Please save your resume as a PDF, label it with GSOC and your first and last name, and send it to the following email address: engage@abrsecgroup.com *PDF Label Example: "GSOC John Smith" | *ABR does not monitor the Indeed platform Job Summary The Advanced Business Resources (ABR) Global Security Operations Center (GSOC) Agent supports the enterprise security operations of ABR through real-time monitoring, incident detection, and coordinated response across corporate and operational environments. Operating within a 24/7 control center, this role maintains situational awareness, monitors enterprise security technologies, coordinates response activities, and ensures timely escalation of security events to help protect ABR’s people, assets, and operations. Success in this role requires sound judgment, confidentiality/discretion regarding clients, strong attention to detail, effective communication, and the ability to maintain proficiency with evolving security technologies and operational tools. This position operates on assigned shifts within a 24/7 environment and requires participation in pre-shift and post-shift briefings to support operational continuity. Responsibilities Monitor enterprise security systems, including CCTV, access control, alarm monitoring, drone platforms, Blue Force Tracking, OSINT resources, and related security technologies. Identify, assess, triage, and escalate security incidents in accordance with established procedures and escalation protocols. Maintain enterprise-wide situational awareness by monitoring operational conditions, system alerts, and emerging threats. Serve as the central communication point during security incidents by coordinating with on-site personnel, internal stakeholders, and emergency responders. Dispatch and track security resources while documenting incidents and response activities within incident management systems. Review video, compile documentation, and support security investigations as needed. Perform routine system checks and execute responsibilities in accordance with established SOPs and operational playbooks. Participate in required training, maintain proficiency with GSOC technologies and security platforms, and support continuous improvement initiatives. Participate in scheduled pre-shift and post-shift briefings to ensure effective communication, operational readiness, and seamless shift turnover. Requirements High school diploma or equivalent required; associate’s or bachelor’s degree in criminal justice, Emergency Management, Homeland Security, or a related field preferred. 1 – 3 years of experience in a GSOC, SOC, dispatch, emergency communications, monitoring center, military, law enforcement, or similar operational environment. Experience using CCTV, access control, alarm monitoring, or comparable security technologies. Ability to learn and effectively operate multiple security platforms, monitoring systems, and operational technologies. Strong analytical, organizational, and communication skills. Ability to remain calm, exercise sound judgment, and manage multiple priorities in a fast-paced environment. Ability to work assigned shifts, including nights, weekends, holidays, and overtime as needed. This role is ideal for motivated individuals eager to contribute to a secure environment through active monitoring, swift response actions, and clear communication. If you thrive in a fast-paced setting where your vigilance makes a difference - apply now to become an integral part of our global security team! *Please save your resume as a PDF, label it with GSOC and your first and last name, and send it to the following email address: engage@abrsecgroup.com *PDF Label Example: "GSOC John Smith" | *ABR does not monitor the Indeed platform Pay: $18.00 - $22.00 per hour Expected hours: 40.0 – 60.0 per week Benefits: 401(k) Free parking Gym membership Health insurance On-the-job training Paid time off Parental leave Vision insurance Work Location: In person