Description
Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.
Position Summary and Objective
The Travel Risk and Threat Intelligence Analyst will be responsible for handling the day-to-day intelligence reporting and travel of members of the organization. This pivotal role requires a seasoned professional with an understanding of the industry's best practices as it relates to customer service, threat intelligence, travel safety and security, emergency management, and escalations. This position is 100% in person at the client site and has a start date of January 1st, 2027.
Duties and Responsibilities
Provide centralized monitoring of critical events (natural disasters, civil unrest, cyber threats), ensuring rapid outreach to impacted personnel and stakeholders.
Conduct predictive and real-time analytical assessments to identify and manage security, safety, and product-related risks; issue real-time threat alerts to support informed decision-making and incident reduction.
Monitor and track mission-critical operations and employee locations in real time, ensuring team safety and swift adaptation to evolving threats or logistical changes.
Evaluate flight patterns, hotel locations, high-risk destinations, and transportation options to provide travelers with safer choices and risk-reduction strategies.
Maintain meticulous data keeping for security systems maintenance, tracking all repairs, problematic devices and escalating damaged equipment to the Systems Team, ensuring e2e repair completion.
Utilization of Client-directed mass communication system and standard operating procedures to send communications to key stakeholders and impacted travelers.
Awareness and Information Sharing: Consistent monitoring of global security trends, public and private sector news feeds, intelligence service subscriptions, and alerts related to infrastructure and asset conditions to enable proactive threat response and risk mitigation.
Crisis & Evacuation Planning Consultation: Consult with Client on crisis response and evacuation plans, ready to be activated during large-scale incidents.
Foster relationships with third-party security providers, law enforcement, and emergency services to enable coordinated crisis response.
All other duties as assigned.
Qualifications and Skills
Qualifications:
Bachelor’s degree in Security Management, Emergency Management, Criminal Justice, or a related field is highly recommended and / or more than 2 years of experience in emergency management, crisis management, emergency operations centers, or a related field.
Professional certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent, are desirable.
Familiarity with Microsoft 365 products.
Required Skills:
Exceptional vigilance and attention to detail.
Strong analytical and problem-solving skills.
Excellent interpersonal and communication abilities.
Ability to work independently and make decisive, well-informed decisions.
Proven capability in handling high-stress situations and de-escalating conflicts.
Emotional intelligence and awareness to handle high stress situations with candor.
Position Type and Schedule
This is a full-time, in-person position located in San Mateo, CA.
Salaried, exempt professional.
Salary range: $125,000 - $135,000 annually.
Day-Evening shift schedule M-F.
Work Environment and Physical Demands
Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include:
Exposure to stressful situations, such as challenging individuals or high-alert security issues.
Exposure to sensitive and confidential information.
Regular computer usage.
Frequent sitting and standing.
Global Guardian Values
We are hyper-responsive
We find a way to “yes”
We do what we say
We work as a team
Equal Opportunity Employer Statement
Global Guardian is an equal-opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact hrrecruiting@globalguardian.com.
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